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FAQ's

 

Who are you?

Dressfolk is a new age women’s clothing label with an objective to break stereotypes that surround Indian ethnic prints. We are based out of New Delhi, India.

We strive to bridge the gap between western and traditional wear by bringing to you a range of modern apparel, wherein rich Indian motifs are juxtaposed with contemporary silhouettes. Striving for patterns so fresh and unique, that no two pieces will be the same. Capturing our vivacious culture, bustling with colours, buzzing with vintage patterns and helping it find a home in your wardrobe.

 

What are the modes of shopping and payment you use?

We accept payments through Visa, Mastercard, American Express, Internet Banking and Mobile Wallets for online orders. We also have Cash On Delivery option, in case you prefer the traditional payment mode.

For international deliveries, we accept all International Master and Visa cards and PayPal.

 

Do you retail through physical stores? 

Well, we prefer to cater all our customers, thus having an online presence is the fastest way to reach to them.

However, we are in the process of extending our business in a studio in Delhi.

 

What are your shipping charges?

We ship in India with reliable logistics companies.. You don’t need to worry about the shipping charges. We’ve got you covered.

For international deliveries, we charge a flat shipping rate of USD 20, irresepective of the number of apparels you order.

 

How soon will my order reach me?

India: Orders are shipped within 2 business days of placing the order. The delivery may take up to 4 business days from the date of dispatch, depending upon the location.

International Deliveries: Orders are shipped within 2 business days of placing the order. The delivery may take up to 7 business days from the date of dispatch, depending upon the location.

 

How do I know you’ve shipped my order?

Tracking details are mailed to you after we ship your order. You can track the order on our website.

 

Do you customize clothes?

We have customized measurements according to Indian body type. Please check the size chart of the each garment to determine what will suit you the most. Currently, we don’t do individual customizations.

  

Where are you located and What are your work timings?

606, G1 Wing,

Ganga Block,

Sector D6, Vasant Kunj,

New Delhi 110 070

 

Timings: Monday to Saturday between 10 am to 6 pm.

For any unanswered questions, you can write to us at contact@dressfolk.com .